Registration (挂号)
Most hospitals use app-based or kiosk registration. The international department (国际医疗部) offers English support and shorter queues. Walk-in registration at a window is still possible at many hospitals.
Triage and consultation
After registration you are directed to the relevant department. Bring prior records and imaging if any. A bilingual companion helps bridge terminology gaps during the consultation.
Payment and pharmacy
Payment is often split into registration, consultation, tests and pharmacy steps. Prescriptions are filled at the hospital pharmacy; some chronic meds can be refilled via partnered clinics.